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At Hako, we strive to ensure excellent customer service at all times. This is achieved by our first class product quality and reliability as well as our outstanding service support which is provided by our experienced Hako Support team.

At Hako, we strive to ensure outstanding customer service at all times. We achieve this by using our first class product quality and reliability, as well as our exceptional floor cleaning machine service support which is provided by our experienced Hako support team.

The customer support team consists of a nationwide responsive technical team, as well as an in-house support team of both technicians and customer support coordinators who all make up the cornerstone of our floor cleaning machine service operation.

From planned maintenance to emergency breakdown visits, once on site, our regional service technicians can draw almost any component they might need from their service van. Our floor cleaning machine service technicians can also rely on the back up of our well stocked parts department back at our HQ in Crick, Northamptonshire. Industrial cleaning equipment parts can be shipped overnight to virtually anywhere in the UK, ensuring that downtime on your floor cleaning machine is as brief as possible. This is why our customer support team pride themselves on offering top of the level support for all aspects of your Hako industrial floor cleaning machines.

What Do I Do If My Floor Cleaning Machine Has Broken Down?

Whilst a breakdown is a rare occurrence with our Hako floor cleaning machines, these things can happen. If the unlikely does occur, you can easily access our customer support team in order to get your industrial floor cleaning machine up and running again as soon as possible. In order to get your floor cleaning machine running smoothly again, please contact our customer support team and we will work with you to get your machine up and running again as quickly as possible.