Contact us

Sales: 01788 825600

Customer Support: 01788 825602

Parts: 01788 825606

enquiries@hako.co.uk

Hako Machines Ltd Eldon Close, Crick, Northampton, Northants, NN6 7UD

Careers

Product Demonstrator & Installer - (Salary: Competitive ) view

 

 

Reporting to: Technical / H&S Manager

Main purpose of the role:
To work as an intrinsic part of the UK Sales organisation ensuring the effective demonstration, training and delivery of the full range of Hako equipment to all customers both internally and externally.

Key responsibilities:
Maintain a strong knowledge of all Hako products and services.
Maintain a strong knowledge of all competitor products and service offerings and all key benefits that distinguish Hako from those competitor products and services
Ensure the efficient and timely attendance of arranged deliveries, training sessions and demonstrations.
Responsible for continually reviewing your weekly workload, monitoring your own time to check all equipment is prepared correctly, assisting the Machine Preparation  Operative with equipment preparation when necessary
Accountable for ensuring all machines have been prepped correctly;

    • All battery powered machines must be fully charged prior to leaving Crick.
    • LPG powered machines must have a full gas bottle and there should be a spare full gas bottle on the delivery vehicle.
    • You must ensure diesel machines have enough fuel to ensure it can operate for as long is required on site.
    • Ensuring the machine arrives on site with the correct range of pads and brushes as instructed by the sales person.
    • Ensure that the equipment is prepped and in a clean ‘as new’ condition before leaving Crick.

Accountable for ensuring equipment is returned to Crick, unloaded, cleaned and returned to Crick demo stock area.
Accountable for reporting any equipment faults / damage noted during demonstrations to the Line Manager.
Responsible for carrying out vehicle / trailer checks and rectify issues in conjunction with your Line Manager.
The machine demonstration is to be carried out as directed by the relevant sales person, ie focusing on the key requirements for that particular site.
Ensure professional and clean appearance at all times in line with the company’s corporate image
Ensure the full utilisation of all available sales tools and to comply with required reporting policies and procedures at all times;
Take responsibility for understanding and agreeing action plan for own development needs;
Take responsibility for your ‘CPD’ training (minimum 7 hours per year) and ensure that it is appropriately maintained in order to drive the vehicles required in your line of duties.
Take responsibility for ensuring accurate tacho recording are kept. Tacho cards must be downloaded on a weekly basis.
Responsible for completing weekly timesheets, vehicle check sheets and processing of receipts in line with internal reporting processes.
Responsible for ensuring Demonstration Stock is adequately maintained and any additional stock requirements / damaged stock replacements is requested via your Line Manager to ensure the Demonstration stock on SAP is up-dated.

 

Personal Profile

 

  Essential

(minimum requirements to be able to perform the job effectively/successfully)

Desirable/Advantageous

 

Education & Training

 

· Good Maths and English skills (min ‘O’ level or equivalent)

·  ‘CPD’ training.

·  Ability to drive / tow trailers.

·  Ability to drive Class 2 or above

· Educated to minimum of ‘A’ level or equivalent;

 

Skills & Experience

 

· Ability to organise and manage work load, competently dealing with both peaks and troughs.

· Good communication skills can relay relevant information without being prompted.

· Ability to undertake training and understand the technical aspects of cleaning equipment.

 

· Good working knowledge of MS Office suite of programmes

· Technical/engineering background especially in the cleaning machine industry or FLT industry

· At least 2 years’ demonstration experience, probably in an fmcg or manufacturing sector;

 

Interpersonal & Behavioural Skills

(To include core competencies)

· Customer centricity – must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers’ expectations;

· Drive – fully focused on delivering

· Personal impact – perceived as an energetic individual who will deliver, by both the customer and the rest of the Hako organisation;

· Tenacity – will always strive to achieve goals irrespective of the perceived size and extent of obstacles.   Is willing to take risks.

 

Other

• Has the potential to move a minimum of one further level in the organisation;
• Display the Company’s Core Competencies and behaviours at all times – CP 002

The above is not an exhaustive list of duties. The Company reserves the right to adapt, change and add to these duties, tasks and responsibilities in line with business needs.

 

Area Sales Executive – West Midlands - (Salary: Competitive ) view

Reporting to: Regional Sales Manager

Nature and Scope (including impact on decision making):
• Day to day responsibility for all direct customers within designated region and the servicing of end-user sites for key and strategic accounts as defined by the UK Sales Director
• Minimum revenue responsibility of £700,000.00 (subject to annual revision)
• The role may require extensive UK travel or regular nights away from home
• This role will require the ability to deal across functions, from shop floor personnel through to senior management and decisions makers within the customer organisation
• Decisions made in this role will have a significant impact on the Hako’s professional standing within the defined customer base

Key responsibilities:
• To operate at the highest professional and ethical standards at all times;
• Delivery of agreed annual revenue and margin targets;
• The setting and agreeing of annual revenue targets with the UK Sales Director
• Maximise Hako’s potential revenue by ensuring all product and service options are considered.
• Maintain a strong knowledge of all Hako products and services;
• Maintain a strong knowledge of all competitor products and service offerings and all key benefits that distinguish Hako from those competitor products and services;
• To give professional on site support to the key and strategic accounts as requested
• To develop an in- depth understanding of the designated territory and all likely current and future sales potential;
• Proactively identify and develop total solutions for currently unrecognised needs within the local customer base and market sectors
• Stay Up to date with local market/ competitor and industry developments and ensure that the senior management team are briefed on their likely impact
• To operate at all times within the Companies policies and procedures and to ensure that decision-making, both commercial and tactical, is made at the correct level;
• Ensure the full utilisation of all available sales tools and comply with required reporting policies and procedures at all times;
• Take responsibility for understanding and agreeing action plan for own development needs
• Offer leadership in developing customer focus for other non-customer facing colleagues.

 Essential Desirable/ Advantageous
Education & Training• Good Maths and English Skills (min 'O' level or equivalent)
• Technical experience
• Educated to degree level or equivalent
Skills & Experience • At least 2 years selling experience, preferably in a FMCG or Manufacturing environment• Good working knowledge of Microsoft Office
• Competent with CRM systems
Interpersonal & Behavioural Skills • Development Potential will either have the potential to move a minimum of one further level in the organisation
• Customer centricity - must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers' expectations;
• Drive - fully focused on delivering, unwilling to accept missing "the numbers";
• Personal impact- perceived as energetic individual by both the customer and the rest of the Hako organisation
• Tenacity- will always strive to achieve goals irrespective of the perceived size and extent of the obstacles
• Risk taker- not afraid to take risks and challenge deeply embedded organisational beliefs
OtherDisplay the companies core competencies and behaviours at all times.

If you are interested in this role, please send CV and cover letter to humanresources@hako.co.uk

Mobile Service Engineer - (Salary: Competitive) view

Hako Machines Ltd are Europe’s leading manufacturer of industrial floor cleaning and grounds/winter maintenance equipment. We’re recruiting for the position of Mobile Service Engineer.

If you are passionate about delivering first class customer service, are tenacious and focussed on finding solutions, then Hako Machines is for you. The role is rewarding and varied and you will be part of a brilliant, supportive national team, if this sounds like you, then please get in contact as we would love you to join us!

The successful candidates will be required to have a good knowledge/previous experience of servicing and maintaining a range of petrol / LPG, diesel and/or electrical equipment and would be ideally trained to City and Guilds standards with ideally, previous experience in the cleaning equipment or similarly related industry.

A full clean driving licence is desired.

Benefits include a competitive salary, full in house product training upon commencement of employment, development plan, use of a company vehicle, fuel card, perk box, company performance bonus, pension plan and 25 days holiday – plus your birthday off and a great work life balance.

Interested candidates should apply in writing to humanresources@hako.co.uk

Hako Machines Limited, Eldon Close, Crick, Northants, NN6 7UD

Tel: 01788 825608.

www.hako.co.uk

Hako Machines Ltd is an equal opportunities employer.

Agencies need not apply