Contact us

Sales: 01788 825600

Customer Support: 01788 825602

Parts: 01788 825606

enquiries@hako.co.uk

Hako Machines Ltd Eldon Close, Crick, Northampton, Northants, NN6 7UD

Careers

National Sales Manager - (Salary: Competitive ) view

Reporting to – Sales and Marketing Director
Direct reports – 8 Area Sales Executives and 2 Regional Sales Managers (North/South)

Job Purpose
The National Sales Manager oversees the Field Sales Team through the day to day management in order to ensure the teams’ successful performance so that company can secure targeted numbers from the division

Nature and scope (including impact of decision-making):

  • Overall responsibility for the day-to-day management of the Senior Sales Executives through to the Area Sales Executives, their performance, their development and all such related issues such as reporting and discipline
  • Minimum revenue responsibility circa £4m
  • The role may require extensive UK travel or regular nights away from home
  • Operates within agreed strategic plan and objectives with minimal day-to-day management input for the regional team
  • Establishes sales objectives by forecasting and projecting expected sales volume and margin for the Regions/Territories
  • Ownership and trend analysis of initial appointment through to sale
  • This role will require the ability to deal across functions, from shop floor personnel through to and including, main board of directors of major customers and our own internal organisation

Decisions made in this role will have a direct impact, both positive and negative on the profitability of the UK organisation

Key Responsibilities

  • To operate at the highest professional and ethical standards at all times
  • Ensure the regional sales teams are operating to the highest professional and ethical standards at all times
  • Delivery of agreed annual revenue and margin targets via team
  • Setting and agreeing of annual revenue targets for the regional sales team and designated Customers and Key Accounts in conjunction with the UK Sales & Marketing Director
  • Maximise Hako UK’s potential revenue by ensuring all product and service options are considered by the regional team
  • To prepare a report for the division’s sales projections on a weekly, monthly or quarterly basis as required
  • Create and agree a national account target list, co-ordinate and drive new business and general sales strategy with the Senior Sales Executives and Area Sales Executives
  • Development of an annual sales plan for each Area Sales Executive
  • To ensure the required level of development of Key Account Customers is being delivered together with the Sales and Marketing Director
  • To develop an in-depth understanding of and a relationship with the major customers in specified region
  • Works with the Sales and Marketing Director in the planning, implementation and development of a marketing plan
  • Analyses sales results in order to identify strengths and weaknesses of the Regional Sales team and subsequent development needs
  • Networks with potential customers and business partners in an effort to promote the Hako brand
  • Makes presentations showing current sales figures to shareholders, business partners and potential new customers
  • Develop a total solutions selling approach to selling Hako products and services within the national sales team
  • Stay up-to-date with all market/competitor and industry developments and ensure that the senior management team are briefed on their likely impact
  • Undertake any necessary actions to facilitate the smooth day-to-day running of the National Sales team in conjunction with the Senior Sales Executives such as timely reporting, performance management and discipline as required.
  • Undertake bi- monthly appraisals as required under any corporate scheme
  • Ensure that the National Sales Team are kept up-to-date with developments both internal and external
  • Take responsibility for understanding and agreeing action plans for own development needs;

 

 

Personal Profile

 

  Essential

(minimum requirements to be able to perform the job effectively/successfully)

Desirable/Advantageous

 

Education & Training

 

·         Educated to minimum of ‘A’ Level or equivalent. ·      Probably educated to degree level or equivalent.
Skills & Experience

 

· Will have at least 3 years experience of managing regionally based on field sales teams in a high pressure, highly accountable environment. Sector is not critical but will probably be from a major capital goods, fmcg or related industry.

 

·         Good working knowledge of MS Office suite of programmes

·         Working knowledge of a CRM System

Interpersonal & Behavioural Skills

(To include core competencies)

·         Customer centricity – must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers’ expectations;

·         Drive – fully focused on delivering, unwilling to accept missing “the numbers”;

·         Personal impact – perceived as an energetic individual who will deliver, by both the customer and the rest of the Hako organisation;

·         Tenacity – will always strive to achieve goals irrespective of the perceived size and extent of obstacles.   Is willing to take risks

 

Other

  • Has the potential to move a minimum of one further level in the organisation;
  • Display the Company’s Core Competencies and behaviours at all times

The above is not an exhaustive list of duties. The Company reserves the right to adapt, change and add to these duties, tasks and responsibilities in line with business needs

Area Sales Executive – Northern Home Counties - (Salary: Competitive ) view

Reporting to: Regional Sales Manager

Nature and Scope (including impact on decision making):
• Day to day responsibility for all direct customers within designated region and the servicing of end-user sites for key and strategic accounts as defined by the UK Sales Director
• Minimum revenue responsibility of £700,000.00 (subject to annual revision)
• The role may require extensive UK travel or regular nights away from home
• This role will require the ability to deal across functions, from shop floor personnel through to senior management and decisions makers within the customer organisation
• Decisions made in this role will have a significant impact on the Hako’s professional standing within the defined customer base

Key responsibilities:
• To operate at the highest professional and ethical standards at all times;
• Delivery of agreed annual revenue and margin targets;
• The setting and agreeing of annual revenue targets with the UK Sales Director
• Maximise Hako’s potential revenue by ensuring all product and service options are considered.
• Maintain a strong knowledge of all Hako products and services;
• Maintain a strong knowledge of all competitor products and service offerings and all key benefits that distinguish Hako from those competitor products and services;
• To give professional on site support to the key and strategic accounts as requested
• To develop an in- depth understanding of the designated territory and all likely current and future sales potential;
• Proactively identify and develop total solutions for currently unrecognised needs within the local customer base and market sectors
• Stay Up to date with local market/ competitor and industry developments and ensure that the senior management team are briefed on their likely impact
• To operate at all times within the Companies policies and procedures and to ensure that decision-making, both commercial and tactical, is made at the correct level;
• Ensure the full utilisation of all available sales tools and comply with required reporting policies and procedures at all times;
• Take responsibility for understanding and agreeing action plan for own development needs
• Offer leadership in developing customer focus for other non-customer facing colleagues.

 Essential Desirable/ Advantageous
Education & Training• Good Maths and English Skills (min 'O' level or equivalent)
• Technical experience
• Educated to degree level or equivalent
Skills & Experience • At least 2 years selling experience, preferably in a FMCG or Manufacturing environment• Good working knowledge of Microsoft Office
• Competent with CRM systems
Interpersonal & Behavioural Skills • Development Potential will either have the potential to move a minimum of one further level in the organisation
• Customer centricity - must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers' expectations;
• Drive - fully focused on delivering, unwilling to accept missing "the numbers";
• Personal impact- perceived as energetic individual by both the customer and the rest of the Hako organisation
• Tenacity- will always strive to achieve goals irrespective of the perceived size and extent of the obstacles
• Risk taker- not afraid to take risks and challenge deeply embedded organisational beliefs
OtherDisplay the companies core competencies and behaviours at all times.

If you are interested in this role, please send CV and cover letter to humanresources@hako.co.uk

Purchasing/ SAP Administrator - (Salary: Competitive ) view

Reporting to: Stock & Procurement Supervisor

Nature and scope of the role:
– Decisions made in this role will have a significant impact, both positive and negative on the profitability of the UK Organisation
– Operates within agreed strategic plan and objectives with minimal day-to-day management input
– Excellent administrative skills will be required to complete tasks and processes within month end/ year end targets
– This role will require the ability to deal across functions, from shop floor personnel through to, and including, main board of directors and major customers and our own internal organisation

Key Responsibilities:
– Attend training to develop relevant skills and knowledge
– Contribute to team effort by accomplishing related results as needed
– To update daily parts / machine delivery dates and lead times via SAP to enable CS Team to provide correct data to customers/ ASE’s / Engineers
– Day to day management of purchase orders and deliveries including raising orders and chasing deliveries
– Day to day management and update teams on back order status- keeping relevant personnel updated and chasing suppliers
– To always seek cost effective delivery methods, considering customer demands vs costs
– To support the Stock and Procurement Manager in undertaking supplier reviews to ensure competitive rates of goods
– To ensure that all SLA commitments, both internal and external are met.
– Escalation of issues arising effecting fulfilment of delivery guarantees to the Stock and Procurement Manager
– In conjunction with the Stock and Procurement Manager to ensure that all records and system updates are maintained and promptly updated
– Run weekly SAP/ Stock reports as required by Manager
– Manage stock of refurb/ used machines, including return process and booking into stock. Issue weekly availability list to ASE’s in conjunction with Workshop
– Tax and register all Citymasters prior to arrival to allow prompt delivery
– Responsible for creating fixed assets at the request of the Demonstration Manager and issuing the ASE’s team with a weekly list of demo stock available to sell with accurate cost price
– Be actively involved in any special projects concerning the procurement, sale and promotion of parts and consumables
– To assist and cover stock and procurement/ warehouse members for holiday, sickness and through busy periods
– Provide support with Engineer/ Customer returns during particular busy periods. Ensuring processing is undertaken in a timely manner.
– Take responsibility for understanding and agreeing action plan for own development needs
– To operate at the highest professional and ethical standards at all times
– Ensuring that you constantly display customer focus and reflect the culture “Hako UK- winning as one team”.

 Essential Desirable/ Advantageous
Education & Training• Good Maths and English Skills (min 'O' level or equivalent)
• Technical experience
• Educated to degree level or equivalent
Skills & Experience • Good working knowledge of MS Office programmes
• At least 3 years experience within a parts supply environment, with a technical parts interpretation and focus
• Excellent communication skills
• Sales coordination /Sales experience
• Good working knowledge of SAP
• Experience of managing customer relationships
Interpersonal & Behavioural Skills • Development Potential will either have the potential to move a minimum of one further level in the organisation or remain role and develop into a respected senior specialist
• Customer centricity - must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers' expectations;
• Drive - fully focused on delivering, unwilling to accept missing "the numbers";
• Personal impact- perceived as energetic individual by both the customer and the rest of the Hako organisation
• Tenacity- will always strive to achieve goals irrespective of the perceived size and extent of the obstacles
• Risk taker- not afraid to take risks and challenge deeply embedded organisational beliefs
OtherDisplay the companies core competencies and behaviours at all times.

 

If you would like to apply for this role, please email CV and cover letter to: humanresources@hako.co.uk

Telesales Executive - (Salary: Competitive) view

Main purpose of role:
The growth of revenue via outbound business to business telesales. Based at either our Wakefield or Crick offices this role is a full-time position. With an in-depth knowledge of customer service and a minimum of two years telesales experience the ideal candidate should have a proven track record of gaining appointments/closing deals over the telephone. Possessing excellent written and verbal communication skills and with all the necessary MS Office knowledge this role has a key responsibility to introduce Hako Machines into new market sectors. Must be self-motivated and tenacious and with a confident and friendly manner.

Key responsibilities:

  • Making outbound calls to new prospects and lapsed customers with a view to arranging appointments for Area Sales Executives
  • Achieving and maintaining a target of 80 calls per day and updating the Company CRM system to reflect any changes to records.
  • Working closely with North and South Regional Managers and Area Sales executives to achieve their sales targets and develop Hako products into new market sectors
  • Assisting with marketing activities to support lead generation
  •  Preparing sales/telephone scripts in conjunction with Regional and Area Managers
  • Associated administration duties including maintaining Company CRM system
  • Delivery of agreed annual revenue targets
  • Stay up-to-date with all market/competitor and industry developments
  • To operate at all times within the Company’s policies and procedures
  Essential

(minimum requirements to be able to perform the job effectively/successfully)

Desirable/Advantageous

 

Education & Training

 

Good Maths and English skills (min ‘O’ level or equivalent) Educated to minimum of ‘A’ level or equivalent;
Skills & Experience

 

 At least 2 years’ b2b telesales experience

Excellent communication skills both written and verbal

Time management

Good working knowledge of MS Office suite of programmes

Knowledge working of CRM System

 

Interpersonal & Behavioural Skills

(To include core competencies)

Customer centricity – in-depth understanding of the importance of customer service – both internal and external customers

Drive – tenacious and self-motivated

Personal impact – perceived as an energetic individual who will deliver

Other:

Has the potential to move a minimum of two further levels within the organisation;

Display the Company’s Core Competencies and behaviours at all times – CP 002

The above is not an exhaustive list of duties. The Company reserves the right to adapt, change and add to these duties, tasks and responsibilities in line with business needs.

Mobile Service Engineer – North London - (Salary: Competitive) view

Hako Machines Ltd are Europe’s leading manufacturer of industrial floor cleaning and grounds/winter maintenance equipment. We’re recruiting for the position of Mobile Service Engineer located in North London.

If you are passionate about delivering first class customer service, are tenacious and focussed on finding solutions, then Hako Machines is for you. The role is rewarding and varied and you will be part of a brilliant, supportive national team, if this sounds like you, then please get in contact as we would love you to join us!

The successful candidates will be required to have a good knowledge/previous experience of servicing and maintaining a range of petrol / LPG, diesel and/or electrical equipment and would be ideally trained to City and Guilds standards with ideally, previous experience in the cleaning equipment or similarly related industry.

A full clean driving licence is desired.

Benefits include a competitive salary, full in house product training upon commencement of employment, development plan, use of a company vehicle, fuel card, perk box, company performance bonus, pension plan and 25 days holiday – plus your birthday off and a great work life balance.

Interested candidates should apply in writing to humanresources@hako.co.uk

Applications Close: 11/08/2017

Hako Machines Limited, Eldon Close, Crick, Northants, NN6 7UD

Tel: 01788 825608.

www.hako.co.uk

Hako Machines Ltd is an equal opportunities employer.

Agencies need not apply